Frequently asked questions
How do I pay?
From your store balance. The balance is topped up with crypto (USDT) or a top-up code. We do not accept cards and never ask for banking details.
How long does delivery take?
Seconds for products held in stock — which is most of them. On-demand products state their preparation time on their own page.
Are the products genuine?
Yes. Every product has a description saying exactly what you get and how to activate it, with any restrictions stated up front rather than buried at the end.
What if the product does not work?
If it never arrives, the amount returns to your balance automatically. If it arrives and does not work, contact support inside the warranty period and we replace it or refund the amount.
Can I withdraw my balance as cash?
No. Topped-up balance is store credit — it is used for purchases only and is not refundable as cash.
What is the difference between the site and the bot?
Same store, same stock, same account. You can link your account to Telegram and the balance and orders merge into one.
Where is support?
On Telegram. The blue button at the bottom takes you straight there — having your order number ready makes the answer faster.